1. Introduction

Skincaring Castle (Umar Studio) mein khush amdeed. Ye Terms & Conditions humari website ka istemal, products ki kharidari, aur humari services se mutalliq aapke aur Skincaring Castle ke darmiyan ka agreement hain. Website use karke, aap in terms se ittefaq karte hain.

2. Eligibility

Hamari website istemal karne aur order place karne ke liye zaroori hai ke aap:

• Kam az kam 18 saal ke hon, ya kisi bhalig (adult) ki nigrani mein order kar rahe hon
• Sahi aur mukammal maloomat (naam, address, contact) faraham karein
• Sirf apni zaati ya legal istemal ke liye products khareed rahe hon

3. Products & Brands

Skincaring Castle ek multi-brand skincare platform hai — is par mukhtalif brands ke authentic products listed hain. Hum poori koshish karte hain ke product descriptions, images aur pricing accurate hon, lekin kabhi kabhaar packaging ya formula mein brand ki taraf se minor tabdeeli ho sakti hai jis par hamara control nahi hota.

Skincare products istemal karne se pehle apni skin type aur ingredients ka khayal rakhna customer ki zimmedari hai. Kisi bhi allergy ya sensitivity ki soorat mein pehle patch test karne ki salah di jati hai.

4. Orders & Payment

Order place karne ke baad aapko confirmation email ya SMS milega. Hum apne discretion par kisi bhi order ko cancel karne ka haq rakhte hain — masalan agar stock available na ho, payment verify na ho sake, ya suspicious activity nazar aaye.

Payment ke liye Cash on Delivery, debit/credit card ya bank transfer available hain. Online payment ki soorat mein order tabhi confirm mana jayega jab payment successfully process ho jaye.

5. Shipping & Delivery

Hum poore Pakistan mein delivery karte hain. Delivery time location ke hisab se 1–5 working days tak ho sakta hai. Kabhi kabhaar courier delays, weather, ya doosri wajuhat se delivery mein taakheer ho sakti hai jis ke liye Skincaring Castle zimmedar nahi hoga, lekin hum update dete rahenge.

6. Returns & Refunds

Agar product damaged, wrong, ya defective mile to order milne ke 7 dinon ke andar hum se contact karein — hum replacement ya refund arrange karenge. Skincare items health aur hygiene ki wajah se sirf unopened aur unused packaging mein hi return ho sakte hain, sivaye us soorat ke jab product khud faulty ho.

Approved refund 5–7 working days ke andar original payment method mein process ho jata hai.

7. User Accounts

Agar aap account banate hain, to apni login details ko mehfooz rakhna aapki zimmedari hai. Apne account se hone wali kisi bhi activity ke liye aap khud zimmedar hain. Agar aapko lage ke aapka account bina ijazat access hua hai, foran humein inform karein.

8. Intellectual Property

Is website ka poora content — including logo, design, text, aur graphics — Skincaring Castle ki property hai (ya us brand ki jiske products list kiye gaye hain). Bina likhit ijazat ke content copy, reproduce, ya commercial maqsad ke liye istemal nahi kiya ja sakta.

9. Limitation of Liability

Skincaring Castle products ko authentic brands se source karta hai, lekin kisi bhi skincare product ke individual result ki guarantee nahi de sakta, kyunke har skin type alag react karti hai. Hum kisi bhi indirect ya incidental loss ke zimmedar nahi honge jo product ke istemal se paida ho.

10. Changes to These Terms

Hum in Terms & Conditions ko waqtan faوقتan update karne ka haq rakhte hain. Koi bhi tabdeeli is page par post hote hi effective ho jayegi. Website ka istemal jari rakhna updated terms se aapki razamandi tasleem ki jayegi.

11. Contact Us

Agar in Terms & Conditions se mutalliq koi sawal ho, to humse rabta karein:

Email: rayyanmirza2008n@gmail.com
Phone / WhatsApp: 0322 0392407